Quality Policy

At ROTA Turkey, we embrace sustainability as a company strategy in our workplaces where we design, manufacture, market, and sell heating, ventilation, air conditioning, and cooling products and systems, both domestically and internationally.

We pledge to:

- Set and regularly monitor our objectives and goals, continuously improving them

- Focus on customer satisfaction in all our activities

- Ensure compliance with all legal and other requirements, both national and international

- Create value for all our stakeholders by facilitating access to healthier and more comfortable living spaces for society, using eco-friendly technology

- Make the most efficient use of the four pillars of production: human, machine, material, and method, by tracking changes, making continuous improvements, and planning our work by foreseeing risks and opportunities

- Strive to become a model business in our industry with a sustainable management model we have created by jointly evaluating quality, the environment, occupational health and safety, and energy issues

- Continuously measure customer satisfaction in our after-sales services, understand their needs and expectations, and resolve customer requests in an open, transparent, and timely manner

- Provide the necessary resources for our activities

We commit to and declare our Quality Policy.